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Our Solutions

Why Provide Internet Services?
Already an ISP
Becoming an ISP
Industry Partners

Since the National Rural Telecommunications Cooperative (NRTC) launched its ISP services in 1997, we've focused on providing our members with the power of connection, community, and commerce. NRTC created TrueBand Internet Services exclusively for rural utilities, to meet your needs. Our solutions include a full suite of Internet Solutions, including Access Services , Internet Services like e-mail, DNS, and RADIUS, dedicated Engineering support and NOC services, Web Solutions, and subscriber technical support.

With TrueBand Internet Services, you have a competitive edge:

You own your business and your customers. NRTC negotiates partnership agreements that allow you to keep the local customer relationship. We do not resell your customer names or market directly to them without your permission.

You maintain your own local brand. Build on the excellent reputation you have established within your community by offering TrueBand Internet Services under your brand.

You retain more revenue. Because TrueBand is offered through your national cooperative, you benefit from the pricing benefits of aggregation. When we negotiate lower rates with our vendors and partners, we can pass on the savings to you.

You have "ground floor" access to the latest technology solutions from best-in-breed vendors. NRTC partners with vendors like AT&T and Cisco Systems to bring TrueBand members the equipment and services they need at affordable rates.

You receive our support. Our support doesn't end with aggregated pricing. We support members' businesses with operations, training, marketing expertise, and access to future Internet content and applications.

When you partner with TrueBand you can:

  • Enjoy competitive cooperative pricing
  • Own your subscriber base—Always!
  • Take advantage of convenient service management
  • Brand your ISP service with your utility's name
  • Have access to professionally-developed marketing kits and marketing support
  • Reach your subscribers easily using our Web-based, broadcast e-mail tool
  • Have access to NRTC's trained Internet professionals
  • Receive tools to get you going and keep you growing, like startup CDs and software installation guides
  • Provide the service your customers demand with robust residential and business e-mail solutions
  • Enjoy deep discounts on equipment and backbone connectivity

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Why Provide Internet Services?

Your community counts on the service your utility provides. By offering quality, reliable service, you have created a solid reputation that you're proud of. Residential and commercial customers alike look to you to take care of their needs.

By bringing the power of the Internet to your community, you build on that reputation by becoming a technology leader. With the Internet, you bring your community the tools for distance learning, online commerce, and entertainment. At the same time, you serve your community, including libraries and schools, by bringing them reliable Internet access.

Bring the power of the Internet and great customer service too.

At TrueBand Internet Services, we work hard to provide you with quality you will want to call your own. And the best part of partnering with TrueBand and NRTC is that you CAN call it your own. Our goal is to help you succeed as a technology solutions provider using the value of your local reputation. When you succeed, we succeed!

Call NRTC today at 800-995-5592. Our experienced staff will work with you to determine the Internet access solution that's right for your utility and your community.

  Download the TrueBand Internet Services Brochure.

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Already an ISP

If you're already providing Internet services in your community, you know how challenging it can be. TrueBand has helped rural electric and telephone systems across the country deliver Internet access to their neighborhood schools, businesses, government offices, and homes. Whether they live in very rural areas or growing suburbs, when you partner with TrueBand, you serve your customers competitively and reliably.

TrueBand Internet Services helps you better manage your Internet service provider business.

  • Retain more revenue with competitive pricing structure.
  • Serve all access methods, including dial-up subscribers, as well as those using DSL and ISDN, high-speed satellite, fixed wireless, and cable modems
  • Grow stronger with marketing and training support from NRTC.
  • Own your subscriber list and promote your local brand.
  • Offer 24x7 support to your customers.
  • TrueBand can help you improve your competitive offering, reduce costs, and improve stability and quality—without increasing your technical staff.

Pick as many of our services as will work for your business. Choose our Access Solutions, our NOC Services, or our robust Technical Support, or all of them! If you're only interested in Hosting, need bandwidth or simply want to take advantage of our deep discounts on Internet equipment (including wireless), we want to hear from you.

Want to know more? Contact us today.

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Becoming an ISP

Your customers rely on you to deliver excellent service and technology. These days, that includes world-class Internet services that you re-brand locally. TrueBand Internet Services from NRTC is a robust, seamless, full-service Internet solution with a competitive price structure that you can pass on to your subscribers.

TrueBand Internet Services helps you provide Internet access to your community.

When you partner with TrueBand, you can:

  • Retain more revenue share.
  • Attract and retain customers with competitive pricing and a reliable broadband backbone.
  • Compete with larger providers by offering robust features.
  • Eliminate service issues by providing a seamless solution from one source.
  • Enjoy 24x7 support, and offer the same level of support to your customers.
  • Determine how involved you want to be in technical issues—or leave it to us.

What makes TrueBand's full service offering unique? It helps you build, own, and foster long-term customer relationships, and gives you the opportunity to retain more of the product revenue share. You can focus on building your subscriber base and business while we handle customer service. It reinforces your position as the strong, capable, and locally based service provider in your community.

If you're not an ISP but are considering offering service in your area, we have a solution for your utility. We can get you started with a full-service, facilities-based solution using a variety of access technologies. If you simply want to be able to offer Web Hosting in your community, you can partner with us.

Interested in finding out how we can help you bring Internet solutions to your service area? Contact us today.

  Download the TrueBand Internet Services Brochure.

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Industry Partners

NRTC links our business partners with our member utilities and their consumers. We listen to our members and their customers to determine their needs. Then, we create strategic relationships with qualified business partners to meet those needs.

NRTC's services are supported by a network of well-established partnerships, starting with national organizations that serve the needs of rural utilities.

.Coop is an effort that offers new Internet addresses for all cooperatives. As a co-founder of .coop, NRTC encourages its members, along with those of NRECA, CFC, and NTCA, to register for the .coop addresses to differentiate their businesses from the sea of "dotcoms," tap into the consumer trust that cooperatives have built over the last 150 years, and promote their cooperative identity online.

AT&T Corp. is among the world's premier voice and data communications companies, serving more than 80 million customers. In partnership with AT&T, TrueBand provides favorable circuit pricing and managed Internet services.

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco's Internet Protocol-based (IP) networking solutions are the foundation of the Internet and most corporate, education, and government networks. As an Authorized Reseller of Cisco products and services, NRTC has negotiated to provide deep discounts on Cisco equipment for our TrueBand Internet Services members.

DIRECWAY provides two-way high-speed satellite Internet service throughout rural America. DIRECWAY has now teamed with NRTC to allow its members to provide their subscribers high-speed Internet connectivity through direct satellite connections.

Lucent Technologies designs and delivers networks for the world's largest communications service providers. The company's systems, services and software are designed to help customers quickly deploy and better manage their networks and create new, revenue-generating services that help businesses and consumers. Through its strategic alliance with Lucent, NRTC has negotiated to resell Lucent equipment at significant discounts to TrueBand Internet Services members.

StarBand delivers high-speed, two-way satellite Internet service to rural areas previously inaccessible to high-speed Internet connectivity. StarBand's alliance with NRTC will make it possible and easy for the Cooperative's more than 20 million consumers to join the high-speed Internet revolution. NRTC and its members are responsible for selling, shipping, installing and billing their StarBand subscribers, as well as providing customer support.

StoreFront Now provides feature rich, best of breed e-commerce services. In conjunction with the VIA NET.WORKS hosting solution, NRTC brings StoreFront Now's easy-to-deploy value added e-commerce services to members.

VeriSign, Inc. is the leading provider of trusted infrastructure services to Web sites, enterprises, electronic commerce service providers, and individuals. The company's domain name, digital certificate, and payment services provide the critical Web identity, authentication and transaction infrastructure that online businesses require to conduct secure e-commerce and communications. NRTC is a member of the VeriSign partner program and can provide you with domain registration at a discounted price.

VIA NET.WORKS is a global provider of managed Web hosting solutions. NRTC has partnered with VIA NET.WORKS to offer full Windows solutions, including e-commerce, Cold Fusion hosting and dedicated offerings. Through NRTC and VIA, TrueBand Internet Services members can take advantage of deep discounts on hosted services for their local businesses.

Young Design, Inc. (YDI) provides extended-range products for license-free wireless data delivery systems and manufactures 2.4 GHz amplifiers. In addition, YDI designs turnkey extended-range wireless systems and supplies and wireless data equipment to over 800 wireless ISPs worldwide. Using 802.11b wireless LAN technology, TrueBand's WiFi offering brings NRTC members another method for deploying broadband Internet access.

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